Introduction

Welcome to Tasleem.in. These are the terms and conditions governing your access to and use of the website Tasleem.in and its related sub-domains, sites, services and tools (the "Site"). By accepting these terms and conditions (including the linked information herein), and by using the Site, you represent that you agree to comply with these terms and conditions with Tasleem.in. This User Agreement is effective upon acceptance. If you do not agree to be bound by this User Agreement please do not access, register with or use this Site. Before you may become or continue as a member of the Site, you must read, agree with and accept this User Agreement and Tasleem.in's Privacy Policy (the "Privacy Policy"). You should read this User Agreement and the Privacy Policy and access and read all further linked information referred to in this User Agreement, as such information contains further terms and conditions that apply to you as a user of Tasleem.in. Such linked information including but not limited to the Privacy Policy is hereby incorporated by reference into this User Agreement.

Eligibility for Membership

Tasleem.in wishes to ensure that its members are able to form legally binding contracts and further that minors do not purchase unsuitable content. Therefore membership of the Site is not available to persons under the age of 18 years. You represent that you are 18 years of age or over the age of 18 years before you become a member of the Site. Without prejudice to any other rights and remedies of Tasleem.in under this User Agreement or at law, Tasleem.in reserves the right to limit or withdraw access to the Site or the membership of any person if Tasleem.in believes that person is under the age of 18 years. The Site is not available to persons whose membership has been suspended or withdrawn by Tasleem.in. Further, if you are registering as a business entity, you represent that you have the authority to bind that entity to this User Agreement and that you and the business entity will comply with all applicable laws relating to online trading. No person or business entity may register as a member of the Site more than once.

Your Account and Registration Obligations

When you register as a member of the Site you have been or will be required to provide certain information and register a username and password for use on this Site.

  • You are responsible for maintaining the confidentiality of, and restricting access to and use of, your account and password, and accept responsibility for all activities that occur under your account and password. You agree to immediately notify Tasleem.in of any unauthorized use of your password or account or any other breach of security. In no event will Tasleem.in be liable for any direct, indirect or consequential loss or loss of profits, goodwill or damage whatsoever resulting from the disclosure of your username and/or password. You may not use another person's account at any time, without the express permission of the account holder. You agree to reimburse Tasleem.in for any improper, unauthorized or illegal use of your account by you or by any person obtaining access to the Site, services or otherwise by using your designated username and password, whether or not you authorized such access.
  • You will provide true, accurate, current and complete information about yourself as prompted by Tasleem.in’s registration form.
  • You will not include any of your contact details, including but not limited to email addresses, telephone numbers or other personal details; or (ii) the word "tasleem" in your registration user ID.
  • Your store name shall not include the word "tasleem".
  • You will treat any other member's information provided to you (in accordance with these terms of use and the information on the Site) by Tasleem.in or any other user as confidential.
  • You will maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete or if Tasleem.in has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with this User Agreement, without prejudice to any other rights and remedies of Tasleem.in under this User Agreement or at law, Tasleem.in has the right to indefinitely suspend, limit or withdraw your access to the Site and/or your membership of the Site.
  • Tasleem.in may (in its sole discretion and at any time), make any inquiries it considers necessary (whether directly or through a third party), and request that you provide it with further information or documentation, including without limitation to verify your identity and/or ownership of your financial instruments. Without limiting the foregoing, if you are a business entity or registered on behalf of a business entity such information or documentation may include your trade license, other incorporation documents and/or documentation showing any person's authority to act on your behalf. You agree to provide any information and/or documentation to Tasleem.in upon such requests. You acknowledge and agree that if you do not, Tasleem.in without liability may limit, suspend or withdraw your access to the Site and/or your membership of the Site. We also reserve the right to cancel unconfirmed / unverified accounts or accounts that have been inactive for a long time.

Electronic Communications

You agree that we may communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Tasleem.in requires your agreement during the registration process to send you promotional emails to let you know about any new changes, features or promotional activities added to the Site. If, at any time, you decide that you do not wish to receive promotional emails, you can opt out of receiving such promotional emails by clicking on the link at the bottom of any promotional email.

Amendments to this User Agreement

You acknowledge and agree that Tasleem.in shall endeavor to give you notice for any amendment to this User Agreement that materially increases your obligations or decreases your rights under the User Agreement ("Substantial Amendment") in accordance with the terms of this User Agreement. You acknowledge and agree that Tasleem.in at its sole discretion and without liability may make amendments that are not Substantial Amendments without your further specific agreement at any time with immediate effect by posting a notice of the amendment on the Site.

Fees and Services

Tasleem.in is neither an auction house nor a bank, and does not offer auction or banking services. The Site is an online platform allowing for the sale and purchase of items between end-user sellers and buyers. Membership on the Site is free. Tasleem.in does not charge any fee for browsing, bidding and buying listed items on the Site. Tasleem.in charges transaction fees to all sellers when their item is successfully sold on the Site, listing fees for classifieds and special listing fees to sellers who use the special listing feature for listing their items. Sellers must pay all fees due and payable to Tasleem.in after a successful sale and in the case that a buyer does not complete the transaction; the seller may seek a refund of the relevant transaction fees from Tasleem.in by submitting an online no-sale claim. Before you list an item for sale through the Site, we request you to review the fees that you will be charged based on our Fees & Credit Policy which we may amend from time to time with immediate effect by posting the changes on the Site. Tasleem.in may choose to temporarily change the fees for our services for promotional events (for example, free shipping days) or new services, and such temporary changes are effective in accordance with their terms when we post them on the Site. Unless otherwise stated, all fees shall be quoted in your country's currency. You must pay all fees payable to Tasleem.in (and any applicable taxes or charges) within 30 days of the date of any invoice to you from Tasleem.in with a valid payment method as set out in our Fees & Credit Policy. In case of non-payment of fees and/or any applicable taxes and charges by you to Tasleem.in, without prejudice to any other rights and remedies of Tasleem.in under this User Agreement or at law, Tasleem.in without liability reserves the right to:

  • Issue you with a warning regarding the non-payment in question.
  • Temporarily or indefinitely suspend, limit or withdraw your access to the Site and/or your membership, if you fail to make the outstanding payment within 7 calendar days of Tasleem.in issuing a warning to you.
  • For accounts over 30 days past due, deduct the amount owed from your Registered account balance (and you acknowledge and agree to Tasleem.in doing so in these circumstances) and confirm the same to you by email.
  • Take any steps Tasleem.in considers necessary including without limitation legal action for recovery of the outstanding fees and/or any applicable taxes and charges.

Tasleem Safe Pay and Your Information

The Tasleem Payment system means that payment for items on the Site may be made online or partly online through the Tasleem.in payment facilities called Paytabs or Cash On Delivery ("COD") (or other payment methods which Tasleem.in may make available on the Site from time to time).

By providing the Tasleem.in and COD payment facilities, Tasleem.in is merely facilitating the making of online payments by buyers possible but Tasleem.in is not involved in the process of buying and selling items on the Site. All sales and purchases on the Site continue to be bipartite contracts between the buyer and the seller of an item(s) and Tasleem.in is not responsible for any non-performance, breach or any other claim relating to or arising out of any contract entered into between any buyers and sellers, nor does Tasleem.in have any fiduciary duty to any user. You acknowledge and agree that Tasleem.in will hold your funds at your own risk.

You grant Tasleem.in a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to use any information or material, personal or otherwise, that you provide to us or other users of the Site and/or post on the Site in the registration, bidding, buying, listing or selling process, in the feedback area or through any e-mail or by way of any other feature or use of the Site (the "Information") for the purposes of operating and promoting the Site in accordance with this User Agreement and the Privacy Policy . You are solely responsible for the Information, and we act as a passive conduit for your online distribution and publication of the Information.

While using the site, you will not:

  • Post Information or content or list items in an inappropriate category or areas on our Site;
  • Post items you do not have a right to link to or include;
  • Post items that are concurrently listed for sale on a website other than the Site;
  • Post Information that is (in our sole discretion) false, fraudulent, inaccurate, misleading, libelous, defamatory, slanderous, unlawfully threatening or would be reasonably considered to constitute harassment;
  • Post Information that is (in our sole discretion) false, fraudulent, inaccurate, misleading, libelous, defamatory, slanderous, unlawfully threatening or would be reasonably considered to constitute harassment;
  • Post Information that is (in our sole discretion) false, fraudulent, inaccurate, misleading, libellous, defamatory, slanderous, unlawfully threatening or would be reasonably considered to constitute harassment;
  • Post counterfeit or stolen items;
  • Post Information or items which infringe any third party's intellectual property rights, other proprietary rights or right to privacy;
  • Post obscene Information or content, including but not limited to pornography or any representation which may (in our sole discretion) be considered indecent;
  • Post Information or content which may (in our sole discretion) constitute offensive or critical political content or content that is contrary to the public interest;
  • Post any Information or content or list items which may (in our sole discretion) be considered culturally or religiously offensive in any way;
  • Post any Information or content or list items which (in our sole discretion) may not be considered to be in compliance with general Islamic Shariah law, rules, morals, values, ethics and traditions;
  • Post Information or content or list items which may (in our sole discretion) threaten national security;
  • Post Information or content or list items which may (in our sole discretion) constitute or be considered to promote gambling;
  • Use "keyword spamming" in listing items for sale (when you place brand names or other inappropriate keywords in a title or description for the purpose of gaining attention or diverting members to a listing);
  • Fail to deliver payment for items purchased by you, unless the seller has materially changed the item's description or related matters after you bid, a clear typographical error is made, or you cannot authenticate the seller's identity;
  • Fail to deliver items purchased from you, unless the buyer fails to meet the posted terms, or you cannot authenticate the buyer's identity;
  • Attempt to conclude transactions relating to an auction or offer for sale on the Site (including by cancelling an auction or offer of sale) outside of the Site;
  • Use contacts made by buying or selling on the Site to solicit (including by email or otherwise) sales on other items directly and/or from another website;
  • Claim an item was not sold when in Tasleem.in sole discretion the item was sold in accordance with this User Agreement and the Site's policies;
  • Applicable laws and regulations for the time being in force;
  • Manipulate or attempt to manipulate the Site in any way including the prices of any item or services on the Site (either alone or in conjunction with other users);
  • Circumvent or manipulate our fee structure, the billing process, or fees owed to Tasleem.in;
  • Take any action that may undermine the Site's feedback and ratings systems (including but not limited to the display, import or export of feedback information off the Site or use of such information for purposes unrelated to Tasleem.in);
  • Transfer your Site account (including feedback) and username to another party without our consent;
  • Distribute or post spam, unsolicited or bulk electronic communications, chain letters, or pyramid schemes;
  • Distribute viruses, Trojan horses, worms, time bombs, cancel bots, Easter eggs or other computer programming technologies that may harm the Site, or the interests or property of the Site's users;
  • Create liability for us or cause us to lose (in whole or in part) the services of our ISPs or other suppliers;
  • Take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure;
  • Interfere or attempt to interfere with the proper working of the Site;
  • Attempt to take over another user's account or carry out any hacking or phishing of the Site or user accounts and related features;
  • Export or re-export any Site tools except in compliance with the export control laws of any relevant jurisdictions;
  • Copy, modify, or distribute any content from the Site or otherwise infringe the Site's copyright material and/or trademarks in any way;
  • Violate any laws, rules, regulations, guidelines, third party rights or our policies;
  • Abuse Tasleem.in's Shipping Policy, Listing Policy , or any of Tasleem.in’s other policies or terms and conditions posted on the Site from time to time;
  • Directly or indirectly, offer, attempt to offer, trade in, attempt to trade in, or include descriptions or links to any of the following items:
    • Securities, including shares, bonds, debentures, or any other financial instruments or assets of any description;
    • Living or dead creatures and/or the whole or any part of any animal which has been kept or preserved by any means whether artificial or natural including rugs, skins, specimens of animals, antlers, horns, hair, feathers, nails, teeth, musk, eggs, nests, other animal products of any description the sale and purchase of which is prevented or restricted in any manner by applicable laws;
    • Weapons of any description;
    • Liquor, tobacco products, drugs, psychotropic substances, narcotics, intoxicants of any description, medicines, palliative/curative substances;
    • Religious items, including books, artifacts, etc. of any description or any other such item which is likely to affect the religious sentiments of any person;
    • Antiquities and art treasures as defined in applicable laws pertaining to antiquities and national treasures;
    • Used cellular phone SIM Cards, except if the transaction is in accordance with the local operators' rules pertaining to transfer of ownership of the same;
    • Items that to your knowledge are defective, fake, damaged, false or misleading or that may through normal use harm another Site user's interest or health;
    • Any items identical to other items you have up for auction but which are priced lower than your other items' price, the reserve price of such other item / minimum bid amount;
    • Non-transferable vouchers; and chemicals;

While using the site, you will not:

  • You are 18 years of age or over the age of 18 years;
  • If you are a corporate representative, you have authority to bind the corporate entity;
  • You are the sole and exclusive legal and beneficial owner of all items of any description that you wish to offer for sale on the Site and you have complete right, title and authority to deal in and offer for sale such items;
  • You will inform Tasleem.in of any postings, items or transactions which appear to be in violation of this User Agreement;
  • You shall comply with all applicable domestic and international laws and regulations regarding and relating to your use of the Site;
  • Information you provide on the Site in respect of items you wish to sell shall be as accurate as reasonably possible;
  • You will not disclose your contact details including but not limited to phone numbers, addresses, or email addresses in the bidding, buying or listing processes, or anywhere on the Site including the feedback area, discussion forum or through any e-mail feature of the Site intended to bypass use of Tasleem.in;
  • You will not use contact information provided to you during the course of a transaction on the Site to solicit additional sales offline or on another website;
  • You will not harvest or otherwise collect information about users, including but not limited to email addresses and other contact information;
  • You will not disclose or publicise any personal information about users or otherwise access or use information about other users in a manner which (in our sole discretion) may constitute a breach of privacy and/or applicable laws.

Copyright

All content included on the Site, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, is the property and copyright work of either Tasleem.in, its users, its content suppliers or its licensors and is protected by copyright, trademarks, patents or other intellectual property rights and laws. The compilation of the content on the Site is the exclusive property and copyright of Tasleem.in and is protected by copyright, trademarks, patents or other intellectual property rights and laws.

Trademarks

"Tasleem.in" and related logos, and other words and logos on the Site (including without limitation "Tasleem safe Pay") are either unregistered trademarks or registered trademarks of Tasleem.in and are protected by international trademark and other intellectual property rights and laws. Tasleem.in’s trademarks may not be used in connection with any product or service that is not Tasleem’s nor in any manner that disparages or discredits Tasleem.in. All other trademarks not owned by Tasleem.in that appear on the Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Tasleem.in.

Abusing Tasleem.in

Please report problems of any kind or violations of this User Agreement to Tasleem.in. If you believe that your intellectual property rights have been violated, please notify Tasleem.in. Without prejudice to any other rights and remedies of Tasleem.in under this User Agreement or at law, Tasleem.in may limit, suspend or withdraw a user's access to the Site and/or a user's membership of the Site or remove hosted content. Also Tasleem.in can choose to take other technical and/or legal steps against users who create problems or possible legal liabilities of any kind, who infringe the intellectual property rights of third parties or who act inconsistently with this User Agreement or our policies.

Buyer Protection

Tasleem.in has a "Buyer Protection Program" which seeks to assist buyers to ensure their purchase is protected against fraud by any sellers on the Site. If a buyer has purchased an item by way of any of the Tasleem Payment processes and never received it or received an item worth significantly less in value compared to what was described by the seller, the buyer may seek protection under the Buyer Protection Program. The Buyer Protection Program involves reimbursement by Tasleem.in to the buyer of the value of the item only. To be eligible under the Buyer Protection Program a buyer needs to file a complaint with Tasleem.in within 48 hours of receiving (or not receiving) the relevant item. Tasleem.in will investigate the matter and if it has been determined (by Tasleem.in in its sole discretion) that the seller has intentionally defrauded the buyer in relation to the item for which Tasleem.in has reimbursed the buyer, Tasleem.in may limit, suspend or withdraw the seller's access to the Site and/or the seller's membership and Tasleem.in may charge the seller for Tasleem’s costs in reimbursing the buyer and for any handling and shipping (in accordance with the Fees & Credit Policy . Tasleem.in reserves the right to take such further steps as it considers necessary including without limitation legal action. You acknowledge and agree that if any item returned to Tasleem.in by a buyer is illegal or otherwise unlawful that Tasleem.in may in its sole discretion destroy the item or take any other steps as it considers necessary.

Shipping fees for returned Items

Tasleem.in has a "Buyer Protection Program" which seeks to assist buyers to ensure their purchase is protected against fraud by any sellers on the Site. If a buyer has purchased an item by way of any of the Tasleem Payment processes and never received it or received an item worth significantly less in value compared to what was described by the seller, the buyer may seek protection under the Buyer Protection Program. The Buyer Protection Program involves reimbursement by Tasleem.in to the buyer of the value of the item only. To be eligible under the Buyer Protection Program a buyer needs to file a complaint with Tasleem.in within 48 hours of receiving (or not receiving) the relevant item. Tasleem.in will investigate the matter and if it has been determined (by Tasleem.in in its sole discretion) that the seller has intentionally defrauded the buyer in relation to the item for which Tasleem.in has reimbursed the buyer, Tasleem.in may limit, suspend or withdraw the seller's access to the Site and/or the seller's membership and Tasleem.in may charge the seller for Tasleem’s costs in reimbursing the buyer and for any handling and shipping (in accordance with the Fees & Credit Policy . Tasleem.in reserves the right to take such further steps as it considers necessary including without limitation legal action. You acknowledge and agree that if any item returned to Tasleem.in by a buyer is illegal or otherwise unlawful that Tasleem.in may in its sole discretion destroy the item or take any other steps as it considers necessary.

  • Return item due to Seller's Fault (Item is not as described – item defective ... etc.)
    • If the buyer claimed within 3 days of the date of delivery, Tasleem pays the delivery shipment fees and the seller pays the Return Shipment fees.
    • If the buyer claimed within 3 days (Only this if it is accepted by Tasleem to return the item), The buyer pays the delivery fees and the seller pays the return fees.
  • Return item due to Buyer's Fault (* Item in the original state & condition when purchased and received.)
    • If the buyer claimed within 3 days of the date of delivery(|Tasleem’s Item Protection Program), Tasleem pays the shipment fees for the buyer and also the return fees.
    • If the buyer claimed within 3 days of the date of the delivery(Only this if it is approved by Tasleem to return the item),The buyer pays the shipment fees and also the return fees.

Privacy

Tasleem.in takes reasonable measures (physical, organizational and technological) to safeguard against unauthorized access to your personally identifiable information and to safely store your personally identifiable information. However, the Internet is not a secure medium and the privacy of your personal information can never be guaranteed. Tasleem.in has no control over the practices of third parties (e.g. website links to this Site or third parties who misrepresent themselves as you or someone else). You agree that Tasleem.in may process your personal information that you provide to it for the purposes of providing the services on Tasleem.in and for sending marketing communications to you, and that the Privacy Policy of this Site governs our collection, processing, use and any transfer of your personally identifiable information.

Breach of User Agreement

Without prejudice to any other rights and remedies of Tasleem.in under this User Agreement or at law or otherwise, Tasleem.in may immediately and without liability: limit your activity, remove your bids, end your listings, warn other users of your actions, temporarily / indefinitely suspend, limit or withdraw your membership, and/or limit or withdraw your access to the Site:

  • If you breach this User Agreement;
  • If Taslee.in is unable to verify or authenticate any information you provide; or
  • If Tasleem.in believes (in its sole discretion) that your actions may cause legal liability for you, other users or Tasleem.in.

Tasleem.in may at any time at its sole discretion reinstate suspended users. A user that has been indefinitely suspended or had their membership withdrawn may not register or attempt to register with Tasleem.in or use the Site in any manner whatsoever until such time that such user is reinstated by Tasleem.in. Notwithstanding the foregoing, if you breach this User Agreement Tasleem.in reserves the right to recover any amounts due and owing by you to Tasleem.in or any losses and damages caused by you to Tasleem.in and to take such steps including legal action and/or the initiation of criminal proceedings against you as Tasleem.in in its sole discretion deems necessary. Our failure to act with respect to a breach by you or others does not constitute a waiver of Tasleem.in's right to take any actions with respect to that, or subsequent or similar breaches. Tasleem.in does not guarantee that it will take action against all breaches that there may be of this User Agreement.

Providing Feedback

Tasleem.in encourages buyers and sellers on the Site to provide feedback on each other's conduct after a transaction has closed; as this helps all users know what it is like to deal with the said buyer/seller. Your feedback will be displayed along with your user ID on the Site. You cannot retract the feedback once you have left it. Tasleem.in will not be responsible or liable in any way for the feedback that you post on the Site. You agree not to make comments that are not factual in nature including without limitation making any racist comments, using profanity, abusing another user, disrespecting another culture or any other derogatory or inappropriate comments. You further agree not to post feedback in order to solicit sales outside of the Site and not to display contact information of any person within any feedback. If you continuously receive negative feedback ratings, without prejudice to any other rights and remedies of Tasleem.in under this User Agreement or at law, Tasleem.in reserves the right to suspend, limit or withdraw your access to the Site and/or your membership of the Site.

You acknowledge and agree that your feedback consists of comments left by other users with whom you transact and a composite feedback number compiled by Tasleem.in, and that together these convey your full user profile. As feedback ratings are not designed for any purpose other than for facilitating trading between the users, you agree that you shall not market or export your Tasleem.in feedback rating in any venue other than on the Site. Tasleem.in does not provide the technical ability to allow you to import feedback from other websites to the Site because a composite number, without the corresponding feedback does not reflect your true online reputation within our community.

Withdrawal of Access and/or Membership

Without prejudice to any other rights and remedies of Tasleem.in under this User Agreement or at law or otherwise, Tasleem.in may limit, suspend or withdraw your membership and / or your access to the Site at any time, without notice, for any reason, including without limitation, breach of this User Agreement.

No Warranty

Tasleem.in provides the Site and its services on an "as is" and "as available" basis without any representation or endorsement made and without any warranty or guarantee of any kind whether express or implied, including but not limited to warranties of title, merchantability, fitness for a particular purpose, compatibility, security, accuracy and non-infringement. Tasleem.in makes no representations or warranties about the accuracy, reliability, or completeness of any content, information, software, text, graphics, links or communications provided on or through the use of the Site or that the operation of the Site will be error free and/or uninterrupted. Tasleem.in makes no warranty that defects will be corrected or that the Site or its servers are free of viruses or anything else which may be harmful or destructive. The nature of Internet communications means that this Site may be susceptible to data corruption, interception, non-availability and delays. The Site may also be unavailable from time to time due to repairs, maintenance or development work. You agree that Tasleem.in has no obligation to provide support for the Site. You expressly agree that you use the Site at your own risk.

Limitations and Liabilities

To the extent permitted by law, Tasleem.in, its officers, employees, agents, affiliates and suppliers shall not be liable for any loss or damage whatsoever whether direct, indirect, incidental, special, consequential or exemplary, including but not limited to, losses or damages for loss of profits, goodwill, business, opportunity, data or other intangible losses arising out of or in connection with your use of the Site, its services or this User Agreement (however arising, including negligence or otherwise and whether or not Tasleem.in has been advised of the possibility of such losses or damages).

If you are dissatisfied with the Site or any content or materials on it, your sole exclusive remedy is to discontinue your use of it. Further, you agree that any unauthorized use of the Site and its services as a result of your negligent act or omission would result in irreparable injury to Tasleem.in and Tasleem.in shall treat any such unauthorized use as subject to the terms and conditions of this User Agreement.

Indemnity

You agree to indemnify and hold Tasleem.in and its affiliates, officers, employees, agents and suppliers harmless from any and all claims, demands, actions, proceedings, losses, liabilities, damages, costs, expenses (including reasonable legal costs and expenses), howsoever suffered or incurred due to or arising out of your breach of this User Agreement, or your violation of any law or the rights of a third party.

Relationship and Notice

None of the provisions of this User Agreement shall be deemed to constitute a partnership or agency between you and Tasleem.in and you shall have no authority to bind Tasleem.in in any manner whatsoever.

Except as explicitly stated otherwise, any notices to Tasleem.in from you shall be given by you by email to tasleem.in at legal@tasleem.in with a physical copy sent to us by mail or courier, such notice deemed given on confirmation of its receipt to you by Tasleem.in by return email. Any notices to you from Tasleem.in shall be given by notices posted on the Site or by email to the email address you provide to us during the registration process and shall be deemed to be received by you 72 hours after any such email is sent. Alternatively, we may give you notice by mail or prepaid shipping to the address provided to us during the registration process. In such case, notice shall be deemed given 7 days after the date of mailing.

Transfer of Rights and Obligations

You hereby grant Tasleem.in the right to, and irrevocably acknowledge and agree that Tasleem.in may at any time, transfer all or any part of its rights, benefits, obligations or liabilities (whether express or assumed) under this User Agreement to any of its affiliates without requiring your further specific agreement. Tasleem.in agrees to use all reasonable endeavors to provide notice to you of any transfer by way of a posting on the Site. You may not at any time, without the prior written consent of Tasleem.in, transfer all or any part of your rights, benefits, obligations or liabilities (whether express or assumed) under this User Agreement without the prior written consent of Tasleem.in.

General

If any clause of this User Agreement shall be deemed invalid, void or for any reason unenforceable, such clause shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of this User Agreement. This User Agreement (as amended from time to time in accordance with the terms of this User Agreement) sets forth the entire understanding and agreement between you and Tasleem.in with respect to the subject matter hereof.

No person who is not a party to this User Agreement shall have any right to enforce any term of this User Agreement. If this User Agreement is translated into any language other than English, whether on the Site or otherwise, the English text shall prevail.

Governing Law

This User Agreement is governed by, and construed in accordance with, Sultanate of Oman law. This clause will survive any expiry or cancellation of this User Agreement for any reason.

Listings Policy for Perfumes

Tester perfumes (which are usually bottles from which small quantities of perfume that can be taken for supply to consumers as free samples) are not permitted to be listed or sold on the Site. Any perfume with one or all of the following shall be considered to be a “Tester Perfume”:

  • Comes from the original Manufacturer/ Brand as a tester (for testing, B2B sales or point of sale item) by the original designer of the perfume.
  • Has a different packaging from the standard consumer packaging (usually testers come in plain box).
  • The perfume comes without the bottle’s “Cap” inside the package.
  • Some tester perfumes have the word "tester" or "demonstration" written on the bottle.
  • Package labeled as “Not for Sale”.

Make sure your perfume listing follows the above. If it doesn't, your listing may be removed immediately without prior notice and you may be subject to a range of other actions, including restrictions of your buying and selling privileges and suspension of your account.

Additional Terms & Conditions for participation in White Friday

These Additional Terms apply to Seller in addition to the Standard Seller Terms and Conditions (Terms), a copy of which can be found on Tasleem.in (Website).). Tasleem reserves the right to vary, amend or withdraw these Additional Terms. Tasleem will publish these Additional Terms and any revisions to them, on the Website.

Delivery of Sale Items: Sellers participating in White Friday must drop-off sale items ordered by a Buyer to the nearest Q-express or Aramex or other designated courier partner location communicated by Tasleem. Drop-off of all promoted products must be completed within 48 hours from the time the order is placed on the Website by a Buyer.

Quality and Authenticity Undertaking: Terms require a Seller to warrant its sale items to be original, new, and free from defects. Tasleem will take necessary legal and/ or administrative action against a seller found to be offering or deliver to a buyer sale items that are counterfeit, used or refurbished, defective, not genuine, not authorized and misleading. Tasleem may conduct tests and sampling of sellers’ sale items with the assistance of experts or authorities during this period. Seller will indemnify and hold Tasleem, its officers, employees, agents and buyer on the website harmless from all claims or losses in the event a seller was found to be breaching these undertakings.

Seller’s liability to Tasleem or a buyer under these additional terms in respect to a claim will be the higher of US$50,000 (Fifty Thousand United States Dollars) or direct cumulative losses to Tasleem and a Buyer. Where there is any inconsistency between these Additional Terms and Terms, then these Additional Terms will prevail.

Warranty legal terms and conditions

The warranty is valid only on the presence of serial no.of the product. Tasleem.in reserves the right to refuse warranty if this information has been removed or changed after the original purchase of the product from the dealer. Obligations are limited to repair of the defect or replacement the defective part or at its discretion replacement or refund according to market price of the product itself. Warranty repairs must be carried out by a Tasleem.in Authorized Service Centre. Warranty cover will be void, even if a repair has been attempted by any unauthorized service center. Tasleem.in shall not be liable for reimbursements, claims and damages that may result from the unauthorized repair of the product. Repair or replacement under the terms of this warranty does not provide right to extension or renewal of the warranty period. Repair or direct replacement of the product under the terms of this warranty may be full filled with functionally equivalent service exchange units. The warranty is not applicable to cases other than defects in material, design and workmanship. 

The warranty does not cover the following:

  • Periodic checks, maintenance, repair and replacement of parts due to normal wear and tear, replacement of consumables such as batteries, light bulbs, fuses, antennas, headphones, microphones, cables and recording heads.
  • Abuse or misuse, including but not solely limited to the failure to use this product for its normal purposes or in accordance with Tasleem.in's instructions on usage and maintenance. Defects resulting from usage of the product in conjunction with accessories that are not approved by Tasleem.in for use with this product.
  • Failure of the product arising from incorrect installation or use not consistent with the instructions and technical or safety standards prescribed in the product user manual. Accidents, Acts of God, lightning, water, fire, public disturbances, improper ventilation, voltage fluctuations or any cause beyond the control of Tasleem.in.
  • Unauthorized modifications carried out to the product in order to comply with local or international technical standards in countries for which this Tasleem.in product was not originally designed.
  • Damage of the battery caused by overcharging or failure to use in accordance with the specific instructions of core outlined in the product user manual. The serial no. on the product has been altered, deleted, removed or made illegible.
  • The batteries are charged by chargers other than those approved by Manufacturer. Any of the seals on the battery enclosure or cells are broken or show evidence of tampering.
  • This warranty is not transferable. This warranty will be the purchaser’s sole and exclusive remedy and neither Tasleem.in nor its service centers listed in this warranty document shall be liable for any incidental or consequential damages or breach of any express or implied warranty of this product. DISCLAIMER: Tasleem.in shall not be liable for the loss of any saved/stored data in products that are either repaired or replaced.